Hampton Bay Patio Furniture

Hampton Bay Patio Furniture

I purchased on-line two Hampton Bay Eastham chaise lounges. They arrived with no assembly parts and no manual. I purchased them through Home Depot. They said there are no parts available, and that I could ship the chairs back. I assembled the chairs using self-tapping screws. Considering that Hampton Bay has very poor quality control, and no support for their products, I would recommend avoiding anything from Hampton Bay, and check the box for parts if you purchase anything made by Hampton Bay at Home Depot.
hampton bay patio furniture 1

Hampton Bay Patio Furniture

Glenn of Joshua Tree, CA on May 2, 2015Satisfaction RatingI purchased on-line two Hampton Bay Eastham chaise lounges. They arrived with no assembly parts and no manual. I purchased them through Home Depot. They said there are no parts available, and that I could ship the chairs back. I assembled the chairs using self-tapping screws. Considering that Hampton Bay has very poor quality control, and no support for their products, I would recommend avoiding anything from Hampton Bay, and check the box for parts if you purchase anything made by Hampton Bay at Home Depot.Helpful?YesNo
hampton bay patio furniture 2

Hampton Bay Patio Furniture

I purchased on-line two Hampton Bay Eastham chaise lounges. They arrived with no assembly parts and no manual. I purchased them through Home Depot. They said there are no parts available, and that I could ship the chairs back. I assembled the chairs using self-tapping screws. Considering that Hampton Bay has very poor quality control, and no support for their products, I would recommend avoiding anything from Hampton Bay, and check the box for parts if you purchase anything made by Hampton Bay at Home Depot.Helpful?YesNo
hampton bay patio furniture 3

Hampton Bay Patio Furniture

In January of 2015, I purchased a Hampton Bay Patio Furniture set. I liked the styling and price. One year and one month later, I noticed considerable rust. I used this set for one party. I will soon need to take it to the curb. I have another outdoor setting area (not Hampton Bay) also on my patio and have had it for 10 years with no rust. The quality of this product is CRAP! I will not purchase anymore Hampton Bay and will tell their horrible story as often as possible.
hampton bay patio furniture 4

Hampton Bay Patio Furniture

In January of 2015, I purchased a Hampton Bay Patio Furniture set. I liked the styling and price. One year and one month later, I noticed considerable rust. I used this set for one party. I will soon need to take it to the curb. I have another outdoor setting area (not Hampton Bay) also on my patio and have had it for 10 years with no rust. The quality of this product is CRAP! I will not purchase anymore Hampton Bay and will tell their horrible story as often as possible.Helpful?YesNo
hampton bay patio furniture 5

Hampton Bay Patio Furniture

I purchased a Hampton Bay Patio Set (6 chairs with large glass table) from Home Depot 2 years ago. Yesterday out of the blue, the glass table top exploded, leaving glass shattered all over my patio and projected onto our grass and flower beds. I noticed on this site the “exact” table I HAD someone else also had it explode. These sets cost way too much money to have things like this happen to them!! Hampton Bay will not have my business anymore!!
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Kim of Oconomowoc, WI on June 20, 2016Satisfaction RatingI purchased a Hampton Bay Patio Set (6 chairs with large glass table) from Home Depot 2 years ago. Yesterday out of the blue, the glass table top exploded, leaving glass shattered all over my patio and projected onto our grass and flower beds. I noticed on this site the “exact” table I HAD someone else also had it explode. These sets cost way too much money to have things like this happen to them!! Hampton Bay will not have my business anymore!!Helpful?YesNo
hampton bay patio furniture 7

I purchased a Hampton Bay Patio Set (6 chairs with large glass table) from Home Depot 2 years ago. Yesterday out of the blue, the glass table top exploded, leaving glass shattered all over my patio and projected onto our grass and flower beds. I noticed on this site the “exact” table I HAD someone else also had it explode. These sets cost way too much money to have things like this happen to them!! Hampton Bay will not have my business anymore!!Helpful?YesNo
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Robin of Holyoke, MA on July 28, 2016Satisfaction RatingWe purchased the Hampton Bay Patio table and chair set (not a cheap set either) since we purchased one swivel rocking chair broke about a year ago. Just last night the other swivel rocking chair broke which sent me to the hospital with multiple injuries. I will never ever purchase again an expensive set that should last from Hampton Bay.Helpful?YesNo
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The pictures speak for themselves. We’ve owned this Hampton Bay Fall River 7 piece set for 2 years. When we complained to Home Depot they told us, “Sorry, there is a 1 year manufacturers warranty.” Almost $600 thrown away on this junk. The metal pieces flaking off are dangerous and can cut. It is also happening to the chairs. I will have to throw it away. Avoid Hampton Bay furniture!
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The pictures speak for themselves. We’ve owned this Hampton Bay Fall River 7 piece set for 2 years. When we complained to Home Depot they told us, “Sorry, there is a 1 year manufacturers warranty.” Almost $600 thrown away on this junk. The metal pieces flaking off are dangerous and can cut. It is also happening to the chairs. I will have to throw it away. Avoid Hampton Bay furniture!Helpful?YesNo
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We purchased the Hampton Bay Salem high top 7 piece outdoor dining set 3 years ago at Home Depot. Though it came with a standard 1 year warranty, it took 3 years for it to peel beyond the point that we can use it. First, the 2 inch sides started to crack then the table top started to peel. Now it is buckled and turned to rubble. We are left with a table that is useless and 6 chairs for which we cannot find a table that can accommodate their height after only 3 years. We went back to Home Depot and they were kind enough to contact Hampton Bay; however, the table is discontinued and we are being forced to purchase another set. Both companies offered us a small amount for our troubles, but what we really want is the table!
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Dorothy of Harrison , NJ on Sept. 24, 2015Satisfaction RatingI purchased the fan 3 years ago and there has been an issue with the remote after 90 days. Then we changed batteries – got it to work until now, seems as though now it will not work at all. We got in contact with a Mrs Djuan ** who seemed eager to help at first. We provided her with the pictures she requested then she stated the fan could be a third party so she connected me with the third party name Mike who provided me with a false email address and a website where I can locate the remote. The remote and fan clearly say Hampton Bay on them. The experience we had with Hampton Bay was horrible! I checked their reviews and seems we are not the only customers who have encountered the same treatment. So after three days we’re still in the same position – wasted time and fan still not working .Helpful?YesNo
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Carol of Langhorne, PA on April 17, 2015Satisfaction RatingWe purchased the Hampton Bay Salem high top 7 piece outdoor dining set 3 years ago at Home Depot. Though it came with a standard 1 year warranty, it took 3 years for it to peel beyond the point that we can use it. First, the 2 inch sides started to crack then the table top started to peel. Now it is buckled and turned to rubble. We are left with a table that is useless and 6 chairs for which we cannot find a table that can accommodate their height after only 3 years. We went back to Home Depot and they were kind enough to contact Hampton Bay; however, the table is discontinued and we are being forced to purchase another set. Both companies offered us a small amount for our troubles, but what we really want is the table!Helpful?YesNo
hampton bay patio furniture 14

We purchased the Hampton Bay Salem high top 7 piece outdoor dining set 3 years ago at Home Depot. Though it came with a standard 1 year warranty, it took 3 years for it to peel beyond the point that we can use it. First, the 2 inch sides started to crack then the table top started to peel. Now it is buckled and turned to rubble. We are left with a table that is useless and 6 chairs for which we cannot find a table that can accommodate their height after only 3 years. We went back to Home Depot and they were kind enough to contact Hampton Bay; however, the table is discontinued and we are being forced to purchase another set. Both companies offered us a small amount for our troubles, but what we really want is the table!Helpful?YesNo
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Rich of San Diego, CA on May 5, 2016Satisfaction RatingView all 4 imagesI contacted Home Depot Customer service several times & to discuss the issues I was having with my patio set. Most recently contacted customer support noting my issues with my patio set. I was told because its outside of warranty they will do nothing. My table top is corroding from the inside out. I have six table chairs all but one is peeling & having issues with corrosion. The process began at the plant in China where the patio set is manufactured. The powder coat is going on the patio set most likely when it’s not completely dry. This is to save time & money but ends up costing us as consumers in the end. I will never buy this type or any type of large product purchase from HOME DEPOT AGAIN! Just look at all the complaints. I had a Samsonite set from Sears, never the issues like I am having with this Home Depot Hampton Bay garbage. I regret getting rid of the set to buy this one. Look at my pictures, the picture of only one chair is as it should be, no issues. Everything else as described has premature problems that should not be if there were at minimum some production run quality control in place. Remember Lumber Liquidators? Anything now from China you’re rolling the dice. Home Depot should know better and stand behind their product.Helpful?YesNo

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